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Shipping & Return Policies 

 

Tracking Your Order

Once your order has shipped, you will receive an email containing your order details with tracking number. You can then use this to track your order online. Your tracking number will not activate or be traceable until the parcel is scanned in, at the first courier-specific sorting facility, generally, 24 hours after you receive your shipping notification. Weekends, holidays, and inclement weather conditions are not factored into delivery time and may cause delays. 

 

 

Returning Your Order

General Three does not offer returned items: If damaged upon arrival please contact us hello@generalthree.com

 

 

Return Policy

General Three does not offer returned items: If damaged upon arrival please contact us hello@generalthree.com

 

 

Exchanges

Currently, we do not accept exchanges.

 

 

Payment Methods

General Three accepts Visa, MasterCard, and American Express. We can only accept one credit card at the time of purchase

 

 

Damaged Items

If you received a damaged item, please contact hello@generalthree.com. If possible, include images of said damages.

 

 

Shipping Policy

 

Please Allow 24 hours from order submission for your order to be processed. 

 

GROUND SERVICE  2-5 Business Days 

 

Shipping Restrictions

Currently, we are unable to ship orders Internationally, P.O. Boxes, APO, FPO, U.S Territories. Orders made to any of these addresses will be canceled.

Photography by

Sofia M. Alexander

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